Juridische informatie
Legal information
Who you are actually buying from, stated in full. Dutch law requires this to be published; we keep it on one page rather than scattering registration numbers through the site.
Last updated 15 August 2026
The seller
Lowline is a brand of STEPS FOOTSOCKS B.V., a private limited company registered in the Netherlands.
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- Statutaire naam
- STEPS FOOTSOCKS B.V.
- Handelsnaam
- CADA
- Merknaam van deze webshop
- Lowline (stepsfootsocks.quest)
- Vestigingsadres
- Oranjestraat 47
5091 BK Middelbeers
Nederland - KvK-nummer
- 18033976
- BTW-identificatienummer
- Not yet issued. This site does not display a number it does not hold.
- Opgericht
- 1986
Lowline is the name this shop trades under. It is not a separate legal entity: your contract is with STEPS FOOTSOCKS B.V..
How to reach us
Email, phone and post, all monitored by the same team.
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- Telefoon
- +31 13 5141933
- Post
- Oranjestraat 47, 5091 BK Middelbeers, Netherlands
VAT
Dutch VAT of 21% is included in displayed prices where it applies.
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All prices on this site are shown in US Dollars and include Dutch VAT at 21% where Dutch VAT is due. For deliveries outside the European Union, VAT treatment depends on the destination and import duties may be charged on arrival. Those charges are set by the destination country, are not collected by us and are payable by the recipient.
The VAT identification number is published above as soon as it has been issued. Until then this page states plainly that it has not been.
Producer responsibility for textiles
Registration under the Dutch extended producer responsibility scheme for textiles has not yet been completed.
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UPV Textiel registration number: Not yet issued. This site does not display a number it does not hold.
Producers placing textiles on the Dutch market are required to register with Stichting UPV Textiel and to report the volumes they place. Where this obligation applies to us it will be met and the registration number published here. We would rather show this line unfinished than imply a registration we do not hold.
Dispute resolution
We are not a member of a sector dispute committee, and we do not display a badge for one.
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We are not currently affiliated with Stichting Geschillencommissies voor Consumentenzaken or a comparable scheme, and no membership mark appears anywhere on this site.
Consumers in the Netherlands can raise concerns about a trader with the Autoriteit Consument & Markt (ACM) through the ACM ConsuWijzer consumer information service. You always keep the right to bring a matter before the competent Dutch court.
Before any of that, please write to us. Most disputes in this category are a disagreement about millimetres, and those are quicker to settle directly. The complaints procedure is set out in the terms.
Governing law
Dutch law applies to this site and to every contract formed through it.
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Nothing in our terms deprives a consumer of the protection of mandatory provisions of the law of the country where they habitually reside.
Contact: support@stepsfootsocks.quest · +31 13 5141933